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Affordable Repair Plans for

LA Sanitation Customers

City of Los Angeles Bureau of Sanitation
About City of Los Angeles Bureau of Sanitation and SLWA

SLWA Insurance Services (SLWA) is offering optional protection plans to help City of Los Angeles Bureau of Sanitation customers be prepared and to have the best possible service in the case of such an emergency.

Program features include:

  • No deductible
  • Network of local, trusted and professional technicians
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Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home repair plan.

Learn more

This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls ($12,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
What is the term of my service agreement?
Your coverage is based on an annual contract. For credit card or debit card customers: regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected at the then-current renewal price.
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Who is SLWA?
SLWA is an independent company, separate from your city, local utility or municipality, providing emergency home repair services and protection solutions to homeowners across the U.S. If you would prefer not to receive solicitations from SLWA, please call 1-866-922-9006.

SLWA Insurance Services ("SLWA"), California License #0L71169, with corporate offices located at 4000 Town Center Boulevard, Suite 400, Canonsburg, PA 15317, is an independent company separate from your local utility or community, and offers and administers this optional home protection plan as an authorized representative of Virginia Surety Company, Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604, the home protection plan issuer. Your choice of whether to participate in this plan will not affect any service you have with your local utility or community. The City of Los Angeles makes no endorsement or approval of SLWA or its agents or representatives.

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