30 Day Money Back Guarantee
Why choose this plan:
- Unlimited annual benefit amount
- Multiple- service calls ($12,000 per call)
- 30-Day Review Period with a Money Back Guarantee
- One-year guarantee on all covered repairs
What's covered
- A blocked, leaking or frozen low pressure system pipe
- Stop boxes
- Shut-off valves
- Pressure reducing valves
- Backflow prevention devices
Replacing a water service line costs an average of $3,039‡.
If your water service line fails, it can cause:
- a visible water leak in your yard
- low water pressure
- water leaks in your basement
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
Overview
As your home ages, so does the water service line that brings fresh water to your house. This line can break down without warning, leaving you responsible for the cost of repair or replacement. Replacement of this line can be expensive, costing you thousands of dollars in unforeseen expenses, and that can be hard on a budget.
Let Exterior Water Service Line Coverage from SLWA help protect you from expensive repairs to the line that brings water to your home. You'll have peace of mind knowing you have coverage in case of a covered emergency and a 24-hour Emergency Repair Hotline available to you 365 days a year.
Important coverage information
Eligible
- To be eligible, you must own the residential single structure and the land it’s on
Not Eligible
- You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes
- You know of any current problems with your line at enrollment
- Your line was not installed per code
- Your entire line is shared with a 3rd party or covered by an association
Exclusions
- Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by SLWA Insurance Services. Additional exclusions apply.
Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your order. To be eligible, you must own the residential single structure and the land it’s on. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your line at enrollment; your line was not installed per code; or your entire line is shared with a 3rd party or covered by an association.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the exterior water line from your utility’s responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered. Technicians must have safe access to the work area.
Not covered: Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by SLWA Insurance Services. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your form is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling SLWA Insurance Services at 1-844-257-8796 or visiting www.slwofa.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the exterior water line from your utility’s responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered. Technicians must have safe access to the work area.
Not covered: Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by SLWA Insurance Services. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your form is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling SLWA Insurance Services at 1-844-257-8796 or visiting www.slwofa.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the exterior water line from your utility’s responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered. Technicians must have safe access to the work area.
What's not covered?
Frozen lines, any tanks or appliances, lines that have failed a proactive inspection or test when no operational failure has occurred, branch lines, remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by SLWA Insurance Services. Additional exclusions apply.
When can I make a service call?
You can make a service call immediately after your plan starts, which is 30 days after your form is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
SLWA Insurance Services (“SLWA”), California License #0L71169, with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from your local utility or community and offers and administers this optional home protection plan as an authorized representative of Service Line Warranties of America, Inc., 7134 Lee Highway, Chattanooga, TN 37421. Your choice of whether to purchase this plan will not affect any service you have with your local utility or community. Your local utility or community and SLWA entered into a commercial agreement to introduce these plans.
Exterior Water Line for only $2.99/mo.