Every contractor must undergo a rigorous background check performed by PlusOne Solutions and a personal interview, including a site visit and inspection of their facilities, before being accepted into the SLWA Contractor Network. All plumbing contractors are local to your community, which ensures prompt response times and repairs made to local code. In addition, the program helps sustain the local economy by providing local, qualified plumbers with a steady stream of work. SLWA ensures each contractor that is accepted into the SLWA network meets the following qualifications:
- A current state license
- Minimum insurance requirements including 1) worker's compensation insurance as required by law; 2) automotive liability insurance as required by law; and 3) general commercial liability insurance of at least $1,000,000.
- Feedback and Quality Rankings: scorecards are maintained for each contractor which is completed by the homeowner when the repair has been made. The plumbing professionals that have been given high ratings are rewarded with increased job opportunities while contractors that have received an unacceptable rating are monitored for performance and satisfaction improvements. If a contractor's satisfaction rating continues to decline, they will be removed from the network.
To join the network, click here.